Support
Get support from our expert team members
Forum
Please visit our forum to see the QA, if you have any issue please take search or submit question. our support team will take a look and try to solve.
Support Ticket
you can contact with us privately via creating support tickets, request for personal query, refund request, general question & others. we will reply back as soon as possible.
Working Days
Our official work day is 5 in a week,
10AM-7PM, GMT - 6+
N.B. Support for purchased items issue will open 24/7.
- Fr
- Sa
- Su
- Mo
- Tu
- We
- Th
Support Policy
You are requested to follow the rules why asking for support.
Feel Free To Follow
- Please search on our forum before ask same question.
- Feel free to report bug, fixing core conflict or 3rd party conflict.
- We can provide small css or js help
- We do only support via our forum and contact form, please do not use other chanel.
- We can help you for plugin install and configuration.
Not Recommended
- Do not ask for your client customization projects.
- Do not share your site login on public question or answer or comments.
Frequently Asked Questions(FAQs)
You are requested to follow the rules why asking for support.
Yes, our all item intended to create for latest WordPress support, our testing team always test with latest WordPress before product release. we will update each item when new version released. if you found any item not support latest WordPress features , please contact our support forum or contact page to explain your issue.
Yes, you can customize as your need for your own or clients project. By customize our items you can't re-publish, re-sale, demand its authorship or ownership. please see our copyright policy page for detail about copyright.
Unfortunately, we do not provide customization service for our clients, user, members. we can help you for basic modifications or suggestions via our support forum. our support team will try to best for your needs.
Sorry, we do not have any trial testing service, you will have to buy first to use our items, before buying any items please check each product page and demo link.
After expire membership plan your account will remain same, but revoke access to membership area to auto-update items or download latest items or new items. although you re-gain access by re-new or purchase membership.
Yes, you can use our items for your clients project or own project, wherever you want.
Yes, you can change current membership plan anytime you want.
You can use single themes as many site as you want. you don't need to worry about domain restriction.
We will never keep your money if we are unable to make you happy. we support 7 days money-back guarantee for our customers, please read our refund policy here https://www.dartthemes.com/refund-policy/
We are using 2checkout.com as our payment gateway, 2checkout.com currently supported payment form PayPal, Visa, MaterCard, America Express, Discover, JCB, Dinner Club, Debit Card